There is many issues with PetSmart, but this one especially is the saddest excuse for a pet store. The condition of the animals living in there till adoption is AWFUL. The snakes were in terrible condition and absolutely covered in stuck shed, with a small patch of bottom scales being ripped off every few inches on both of the snakes. There were no signs telling children to not tap the glass, and I had to tell two kids with their mother right next to them that they cannot tap the glass. All of the animals were terrified of human contact, and are in very dirty tanks. I am horrified that PetSmart is still aloud to hold animals in their stores at all.
Anyway. Checkout is a breeze here and the employees are quite nice. It's always entertaining to see other people with their pets walking around in public.
Nice enough and helpful staff. Store is kind of dim. The parking lot, bizarre. Matter of fact, the parking lot is so incredibly awful that it is noteworthy. I've seen this sort of foolishness elsewhere, so it isn't unique to Roswell in general, or this PetSmart store in particular. Acute angles, lanes and spaces situated as if the planning for the mess was done with a handful of Pixie Stix: some "architect" or other equally over-credentialed moron had a handful of Stix, threw them at a mock-up of the shopping center, and exclaimed, "Gobsmackers! That looks like a wonderful plan! Let's build THAT!" You should never hire weapons-grade retards to design your multi-million dollar shopping development.
#lazyasses
Best Store around. I groom both my cocker spaniels in the salon. I've never had issues and they're meticulously washed and cut.
Lifelong customer here - Why would 1 employee have to page others for aquatics 3 times in 5 minutes and I'm still waiting?
Horrible, horrible and horrible.
I left - and would be happy to pay twice as much for better service.
They refused to take any accountability when Shorty my Pug/Chihuahua mix snagged his duclaw because they forgot or were just too lazy to trim them meanwhile they did trim his nails. Idiots. Shorty had to be rushed to an emergency animal hospital on Mansell Road where he lost 75% of his duclaw. Jerry on the other hand was kind and understanding but Tim was a condescending jerk with no respect and zero in the common sense department and I was trying to figure out why is he still working there but who cares I won't be stepping foot in PetSmart, not any PetSmart store ever again. Corporate can call me and apologize and then they should fire Tim..
Petsmart is a US Veterinary Care based in Roswell, Georgia. Petsmart is located at 625 W Crossville Rd, Roswell, GA 30075, USA.
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