Wonderful people! I liked my first experience with this shop. As another customer mentioned, the sales person "Carol" in my case was extremely helpful by offering options and trying to match online sites for prices. All around, good experience. Will come back definitely!
Poor customer service. I entered the store, walked around the entire place, looked at everything but was never waited on...but the women who came in after me were taken care of. What kind of customer service is that?
I love the Roswell location for Performance Bikes, Great Customer Service!!! Gregory Pain the Sales Manager was a BIG help!!! I learned so much about bikes from that store and I'm excited about going back real soon. I'm sure there is something else there I can buy.
Went down the road to Roswell Bicycles and spent my money there instead. Much better customer service and higher quality products.
Per Performance Bike website, they will price match any domestic seller. I presented all the required information per their price match policy and was told by this store that they will only price match local competitors. I contacted corporate Performance Bike to see if the online policy was only applicable to online sales and not "brick & mortar" stores. They confirmed that the stores are also expected to follow Performance Bike corporate policies. Hopefully this post will prevent anyone else from making an unnecessary trip to this shop in hopes of a price match.
Purchased a bike. Great customer service.
Performance Bicycle is a US Bicycle Store based in Roswell, Georgia. Performance Bicycle is located at 10502A Alpharetta Hwy, Roswell, GA 30076, USA.
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